Eunice Mutua | Junior Program Associate, Somali Program
Eunice Mutua is Conflict Dynamics International Somali Program Junior Program Associate. In this role, her mission is to develop and enable Conflict Dynamics International strategy by delivering exceptional service and experiences for both employees and stakeholders.
She brings a wealth of experience from her previous role as a Customer Relations & Quality Performance Specialist where she provided leadership and support to the call center staff, including monitoring, coaching, and evaluating work team to ensure quality and productivity standards are met. She has also volunteered for various charity courses among the youth, orphans and vulnerable children.
Eunice is highly focused and result-oriented and has extensive experience in quality and performance management. In her free time, she loves spending time with family, gardening, enjoys cooking, dining out with friends, exploring the outdoors and traveling.